About Conversant ESM - 25 years in the making

Conversant ESM is an Irish specialist in enterprise service management focused on reducing cost, complexity, and operational friction.

Built on over 25 years of ITSM and ITIL experience, we help organisations rethink how service management platforms are implemented, integrated, and operated across IT and the wider business.

Our approach is practical, operationally focused, and designed around long-term customer value rather than unnecessary programme complexity.

Based in Dublin, we work with organisations across education, healthcare, public sector, and commercial environments usingusing modern, lower-friction service management platforms including HaloITSM.